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Returns

If you have received a product that you want to send back, you do so by filling out the form that you received in the package. It is important that you fill in all fields in the form!  You have 14 days to decide if you wish to keep your products, assuming you received the package. If you have any questions, please email support@zaczess.se.

 

You as a customer stand for the shipping cost to us. The product is sent to:

ZacZess AB

Fresta 110

747 91 Alunda

Exchanges

If you wish to change the size or product you have received, you can do so by filling out the form that came with the package at delivery. It is important that you fill in all fields in the form!  You have 14 days to decide if you wish to keep your products, assuming you received the package. Return the product for repurchase and then place a new order on the website. Once we have received and approved your return we will refund you for the first order.

You as a customer stand for the shipping cost to us. The product is sent to:


ZacZess AB

Fresta 110

747 91 Alunda

If you have any questions, please email support@zaczess.se